Covid-19

 

Update 11.04.2021

We have updated our COVID risk assessment. You can find it here

Update 01.04.2021

We are really excited to announce that POPSI'S will open on the 12th of April for dine in customers in our new outside seating area. You can book your table by clicking here. Or if you need to come back you can find 'BOOK TABLE' on our home page.

What should I know about government rules and what to expect at POPSI'S?

  • Firstly we do not accept cash it is only card payment.

  • On arrival at POPSI'S please come to the door and one of our team will take you to your table. If there is a queue please use our social distancing floor stickers and we will come to you as soon as we can.

  • Our menu is completely digital please ensure that one of your party has a smart phone with them.

  • Each table has a ordering QR code. Please scan this with your smart phone and you will be taken to the menu where you can order and pay online. One of our team will then bring your food and drink to the table.

  • POPSI'S has outside seating located on our forecourt and on the newly closed Bedford place road. This means you will have plenty of space to maintain social distance. Sadly if there is poor weather we will not have alternative seating. None of our seating is covered or heated. We can always prepare your food to take away.

  • Government regulations mean that we can only offer outside seating from the 12th of April until the 16th of May. From the 17th of May you will be able to book an inside table at POPSI'S.

  • Customers must follow either the rule of six, or be in a group of any size as long as there are no more than two households present. Unfortunately due to our table sizes we are unable to fit in anymore than 6 people on one booking.

  • You are required by law to scan the track and trace QR code which is also on your table to 'check in' at POPSI'S. For further details on how the NHS uses your data please click here. We do not have access to this data. 

  • If you need to use the toilet, it is located inside the restaurant. We ask that you wear a mask and sanitise your hands before and after leaving the building. There is only one toilet so please use the social distancing floor stickers and a member of our team will let you know when the toilet is free to use.

  • We do have limited seating and it can really hurt our business when bookings do not turn up as we have to turn away business. We are more than happy to rearrange your booking or cancel it down. Please give us a call on 02380 36 90 90 if you need to change or cancel. 

 

We can't wait to welcome you back!

Update 23.12.2020

The government has today classified Southampton as Tier 4. This means that POPSI'S will not be able to open for dine in customers. We will continue to open our usual hours for click and collect. Please continue to follow our collection process. You are required to wear a mask on collections and we ask that you sanitise your hands at the door when you arrive. Thank you for continuing to support us during these difficult times.

Update 02.11.2020

The government has classified Southampton as tier 2. This means that POPSI'S will reopen on the 2nd of December under tier 2 restrictions. POPSI'S will welcome customers who are from the same household or in a social bubble inside the restaurant up to a maximum of 4 guest as our tables can not accommodate more. For mixed houses the rule of 6 will apply which means customers may book an outside table for up to 6 people as this is classified as a public space. Bookings for outside tables can be done from our home page, select your dinning area as outside table. Alternatively you may call us on 02380 36 90 90. Please note that these are weather depending and should it be too cold or rain we would be unable to move your table inside. Thanks again for your patients and understanding.

Update 05.11.2020

Due to government guidance POPSI'S restaurant will be closed to dine in customers during the second lockdown. We will however, remain open for takeaways & deliveries with usual opening hours of 3pm - 10pm. If you wish to place an order for collection please use our website for a 10% discount. If you require an order to be delivered please use our partners at Uber Eats & Deliveroo. These are subject to delivery fees and are third parties. POPSI'S welcomes walk in take away customers. Please ensure you wear a mask when collecting your food from us and feel free to make use of our hand sanitzers located at the entrance.

Thank you again for continuing to support an independent business!

*Please note that all customers must wear masks when visiting POPSI'S. You are able to take these off whilst sat down*

We share your concern about the spread of Covid-19 and want to reassure you of what POPSI'S are doing to help keep you, our teams and our partners safe when visiting our restaurant.

 

We're following Government advice closely and making all necessary changes required as they arise. We completed a specific risk assessment for welcoming our customers back in July. Below are the key changes we have made to keep everyone safe.

  1. We have removed half of our inside seating and installed physical barriers between tables to maintain a safe distance between customers.

  2. We have purchased 9 extra tables for outside dining so that if the weather is good diners can choose to eat outside.

  3. There are two hand sanitising stations located in the restaurant. One by the door and one by the toilet.

  4. A sneeze guard has be installed on our open kitchen for extra safety.

  5. On entering POPSI'S all customers are required to use hand sanitiser & wear a mask until seated at a table and when using the toilets.

  6. All customers that dine in are required to leave their name and number for the government track and trace program.

  7. All our front of house team are required to wear a face covering or face shield.

  8. Our team are already on top of washing their hands in-between tasks, after eating, drinking, or touching anything that is not sanitised. 

  9. Our kitchen team are not working face to face any longer and work side to side or back to back. We do not have more than 3 people in our kitchen at one time.

  10. Any team member who feels unwell is required to stay at home and order a covid test. They are not allowed back until they get the all clear.

  11. We're washing & sanitising all touch points once an hour (anything in our restaurant that is fixed and would have been touched by any hand). We are using a strong detergent & sanitiser to kill any presence of a virus or bacteria.

  12. Our menus are sanitised after each use and customers are welcome to use our online menus if this is more comfortable for them. In store free wifi is available. 

  13. Delivery drivers are not allowed into the restaurant at any time and outside bench seating and area has been created to keep a safe distance for customers.

  14. POPSI'S is no longer taking cash. Only card payments. We ask customers that do wish to tip that they do this on the card machine. Our team keep 100% of this so don't worry nothing will be deducted. The card machine is sanitised after every use.

  15. Our toilets are checked every hour and sanitised. 

  16. All cutlery is brought to the customer and everything gets soaked in hot soapy antibacterial water before going through a high heat dishwasher.

  17. All chairs and tables are sanitised after each use.

  18. The restaurant is deep cleaned and sanitised each night.

  19. Additional antibacterial soap has been provided in the toilets.

  20. We have installed motion sensing lights in our restaurant so customers don't need to flick any switches.

We are very thankful for your commitment to supporting us, we look forward to seeing you in restaurant soon. To avoid disappointment please book your table online or give us a call on 02380 36 90 90.

Thanks,

David

Founder

POPSI'S